2013 Intentions & New Service Offerings

2012 was an outstanding year for iSupportU. We added many new service offerings for our clients, launched our online store for iPhone & iPad color conversions and still had over 75 percent growth for the year. Yes, we were busy, but some of those reasons for being so busy was planning for 2013. We aim for iSupportU to be regarded as the leading technology solution provider for the known universe, and how we plan to grow is the best part.

The iSupportU crew retreat photo in December 2012, outside of Estes Park.

The biggest news for 2013 is the launch of our new Managed Services offering. It allows our technicians to remotely monitor and maintain a business IT environment 24/7, dramatically improve our service turnaround time through our powerful remote monitoring system and gives our clients improved security.

Throughout 2012, we saw many WordPress websites with malware infections. Many of these sites weren’t being kept updated and site backups were not being managed appropriately. In addition, when your website is infected with malware or hacked, your site can get blacklisted by search engines. If a site is infected, it can take several hours to clean, repair & ready for search engine indexing. In order to prevent this from happening, we’re now offering a new plan to include a 24/7 malware monitoring tool that will alert us if anything is detected on your website. We’ll perform a monthly backup of your website and review your site for any needed updates. Updates, by the way, can be a little tricky as they can potentially break older pieces of your website, so they need to be handled appropriately. Contact us now to find out more about our Website Backups & Security Plan offering.

We are very excited about 2013. Get in touch with us today to find out more about our new service offerings!