Tag Archives: web design

Virus protection for your WordPress Installation

Recent high profile hacks have brought the topic of website security to the fore. No longer is internet safety solely the domain of the CIA and Lulzsec – it’s now also an issue for your own personal site. No-one wants to be the one spreading Viagra messages across the web; your website is your online personality, and clients generally like to know that you can take care of your own website.

With WordPress dominating the new-build website market, vulnerabilities in one website are becoming increasingly worrisome for others on the same platform, but luckily there are a number of simple ways to ensure you minimise the risk of becoming infected:

Risk Reduction

Updates are annoying. Although some may think they serve no purpose other than to consume our lives with pointless website management, most updates have a good reason for being released. The Reuters blog, a high traffic website, started spewing fake interviews with Syrian Rebels across the internet after a hack utilized its outdated and compromised version of WordPress. The update would have taken 20 minutes maximum. So when you see that nagging reminder on your WordPress dashboard asking you to update? Do it! Clicking ‘update’ will take far less time than trawling your website at a later date trying to remedy the situation.

Prevention is always better than a cure; with WordPress, the one-click update process is as user-friendly as it gets. The first step in website security is not computer wizardry, but simple diligence.

Choose your plugins wisely

The beauty of WordPress is in it’s modularity; it will do whatever you want and a whole bunch more. But when you’re adding functionality to your site, whether its a simple Twitter widget or a whole E-commerce platform, choose wisely. Google is great at giving you a whole slew of options for every possible plugin, but there is a simple checklist that can turn your guess into an educated decision:

1. How often is the plugin updated? Look for a plugin that has been updated since the last main WordPress update. An author who is on top of their plugin is more likely to identify any flaws and remedy them before you even download the plugin.

2. Who is the Author? A reputable developer with an updated website and a range of products is more likely to stay on top of bug fixes and updates than a single freelance developer. The functionality may not differ, but the long term support will.

3. What’s the rating? Open source is awesome, and people like to talk. These two tenants of the modern web mean that the WordPress ratings can be trusted to guide you in the right direction when choosing a plugin. What’s the best rating you can get? Ask us! We use a variety of plugins everyday and can quickly evaluate whether the product will do what you need while keeping your site safe.

Clean out the closet

Although WordPress minimises the effort needed to keep your site in good shape, it is not a fit and forget solution. Take a couple of minutes every so often to go through your plugins and see if there is a better solution that solves your problem. Is there a new tool which gives you the functionality you need without anything extra? As always, simple is best; the less extra fluff your site has, the safer it will be from unscrupulous attacks. Often, new core updates to WordPress bring new features with it – Jetpack is a great example. Bringing these things in house reduces your exposure, not to mention reducing the number of plugins you need to juggle.

Anti-virus solutions

When it comes to anti-virus protection, there are a number of steps which need to be taken. Going back to our first point; update. Update your computer’s operating system and your browser, and make sure your local anti-virus protection is running smoothly. Firewalls may seem very 2001, but they are still relevant in ensuring no one is accessing your computer without your knowledge. Browser extensions can function in a similar capacity; for example the Noscript extension for Firefox allows you to control which websites your give a hall pass to. Once you’ve covered these bases, take a look at the Antivirus plugins available in WordPress plugin repository; although not a fix all solution, they may catch some problems before they become serious issues.

Don’t neglect the simple things

With all that being said, there may be an easier place to start. As basic as it sounds, most attacks use some kind of automated system for gaining access to a system. The dictionary attack, for example is a mechanism that iterates through the most common passwords to find yours. Make your security system impervious, and don’t ever use a common password!

Also think about who has access to your site. Does everyone who writes blog posts really need to have administrator permissions? The less people who can get their hands on your site, the fewer accounts that exist – the safer it will be. Updating your anti-virus software is only useful if everyone else is doing it too.

Conclusions

WordPress does a great job at keeping you safe from the nastiest parts of the web, but it also takes a little bit of work on your side too. Stay on top of updates both on your site and more generally on your computer. Make sure you understand what each plugin is bringing to your site, and avoid any unnecessary exposure. A little housekeeping goes a long way, too. iSupportU keeps on top of these maintenance issues every day, and we can tell you where you’re most vulnerable. If you have questions on keeping your site safe in the long run, send us an email or give us a call and we can find a solution that works for you.

Attend WordPress 101, a $39 Class from iSupportU

Master the art of controlling your content.

With WordPress, it’s easier than you think. We regularly teach computer novices to take control of their websites in two hours, and they rarely call us back.

Don’t believe it’s possible? Attend “WordPress 101″ at iSupportU. This $39 class will outline everything you need to know in order to manage a WordPress website, from pages to blog posts and beyond.

If you can’t update your website yourself, there’s a good chance it might suck. The content is probably out of date, and your webmaster charges you quite a bit to make changes (if you can even get in touch with her at all).

Stop the madness: learn how to take care of things yourself. Erin O’Brien, our resident Code Commander, will lead WordPress 101. She’s one of those kind of nerds that can explain nerdy stuff in a non-nerdy way, so don’t worry if you’re typically intimidated by techno-talks: this one is going to be different.

Click here to register for WordPress 101.

6 Signs Your Website Might Suck

Your website is your company’s face. It’s how your customers find you, research who you are and figure out if they want to work with you.

First impressions are important, so it’s essential to ensure your first impression doesn’t suck. If you haven’t looked at your website in a few years, there’s a good chance it does suck without your knowledge. Here are a few signs to look out for.

1. Unrelated Clip Art

Does your site feature pictures of people you don’t work with and don’t work for? Is there an animated dancing hamster just because you think it’s cute? Get rid of them, and anything else that doesn’t visually communicate your mission and encourage people to work with you.

Does the above image inspire you to work with us? No.  Your photos of unrelated smiling people won’t either. Show off who you are and what you do, and put the cute pictures on your personal Facebook page.

2. Flash Needed To View Content

Adobe Flash gave the Internet snazzy animations much sooner than otherwise possible, but today using too much Flash on your site is a bad thing. That’s because a variety of devices, including the iPad and the iPhone, do not display Flash content. At all.

More and more web traffic is moving to these devices, so it’s time to either offer a Flash-free version of your site or to ditch Flash completely.

3. Hard To Read Text

You want people to read what’s on your website, right? Then make it easy for them to read. Avoid tiny fonts, and stick to high-contrast color schemes for your text.

What does that mean? Basically, try to stick to black text on a white backdrop or vice-versa. Anything else and people with vision problems will struggle to read your text.

And while we’re on the subject: never, ever, use Comic Sans on your website. It’s an objectively terrible font.

4. Address and Hours Not On Every Page

Is your website for a business with a physical location? Put your address, and the hours you’re open, on every single page. If you can’t put it on every page, at least make sure it’s on your homepage and your contact page.

You’d be surprised how frequently people visit your site just to figure out where you are and when you’re open. If they don’t find that information quickly they just might shop somewhere else.

You’re fighting people’s impatience, so give them the essential information just about everywhere. You don’t want your customers to feel frustrated, even for a second.

5. No Updates Since The 90′s

Was this sound familiar the last time you updated your website?

Look over your site’s content on a regular basis and strive to keep it up-to-date. If you don’t, customers will notice.

Even better: add a blog to your site and update it regularly, announcing upcoming events at your business and otherwise informing your customers. We know this works, because you’re reading this post. Right now.

6. You Pay Someone An Hourly Rate To Make Simple Changes

Speaking of regularly making changes to your website: can you? Or do you pay someone $80 an hour every time you want to add a little bit of text?

If you’re paying someone to make simple changes, your website might suck. In the past five years the Internet changed a lot, and it’s a lot easier to edit modern sites than older ones. You don’t need any coding skills, and you don’t need special software for the job. The web browser you’re reading this in right now can do the trick.

We regularly set up sites and provide education; two hours is typically all it takes for a technology novice to learn to blog and update a website.

Need help? Contact Us.

Feel like your website might suck? It’s okay; many websites do. We can help, though. Our websites are different.

Get in touch with iSupportU and we can take a look at your site together. We’ll pour you a drink and see what we can do to improve your face to the world.

6 Reasons Why Your Web Site Needs to be Mobile

Here are 6 good reasons why you should consider making your web site mobile compatible:

  1. Growth: In November of 2010, mobile browser usage had gone up to 4% of total usage share worldwide.  These are your clients.  Make sure they can find out about your biz.
  2. The iPod Touch: This device is one of the fastest growing ways that people are accessing web content.  The price is low, it’s portable and all you need is wifi, no contract.
  3. Spur-of-the-Moment Purchasing: When people are on the road, they refer to their phones for buying decisions.  If they happen to need a pizza while in the car, they should be able to order from your web site easily.
  4. Competition:  Other businesses are thinking of this and making fantastic mobile sites to attract customers.
  5. Relevance:  While technology may not determine the quality of service that one will receive from a business, having a well-formed on line presence shows a dedication to the brand that people notice.
  6. Cool Icons:  In the world of mobile web, it’s all about excellent icons.  Make sure that your mobile web site has icons that show off the brand while communicating the pathway of information on the site.

iSupportU offers mobile web site development to businesses and organizations all over the country.

Put Your Business On The Web

We love WordPress here at iSupportU. We built our own site with the platform, for example, and we love setting it up for others. This week the website of Michael Silbert, Boulder Architect went live, and we think it looks pretty good:

The home page, a collection of houses designed by the brilliant Boulder architect, is automatically generated every time Michael adds a new house to his portfolio. Best of all, because Michael now knows how to update the site himself, he doesn’t need to pay a web manager once the site is set up.

We can build a site for you, too, and teach you how to use it. Get in touch with us to find out more!