I recently switched to Apple after years of IBM/windows and like many people the switch was alot to learn and alot of different buttons to push, the isupportU guys got all my stuff switched and reoriented in Apple and got me up and running no problem. After that I had a few minor problems w/battery broken screens and they helped me fix it all including new hard drive and battery replacement when needed. Up until I met the IsupportU guys, all my computer help came from my buddy Dan in Miami. Not to workable. Isupportu guys are around the corner and always available to help with my deadlines, disasters and system improvement. I save a lot of Shipping to Miami!